*Christmas last order dates for 2020*

For delivery within the U.K. the last order date for gold vermeil pieces is midnight on Sunday 6th December. All other pieces need to be ordered by midnight on Friday 18th December in order to guarantee delivery before Christmas.

Postage throughout the world is FREE OF CHARGE. All items come boxed & if you'd like us to send your order directly to a loved one we can add gift wrapping & a note, simply let us know in the 'any other instructions' section of your order.

Most pieces are made to order & sent out within 5 working days. Some items (such as rings, bangles, or gold vermeil options) can take a little longer to make & will be dispatched as soon as possible (within 2-3 weeks at most). Any time or date stated for delivery is an estimate only so if you require an item urgently just get in touch - they may already be in stock, so do check if you need something in a hurry! 

Orders are usually sent via a trackable method (Royal Mail Special Delivery & Signed For within the UK) & require a signature upon receipt, so please bear this in mind when filling in your delivery address.

Refunds

If for some reason you would like to return your purchase, please return it unworn and in the original packaging within 14 days - please get in touch before doing so to see if we can help in any way and so we know to expect it. Orders placed in November & December are subject to an extended returns period - please get in touch ASAP with details & return the items by 7th January.

Orders for goods which have been specially commissioned, customised or personalised to order cannot be returned. Refunds will be made within 7 days.

Alice Barnes boxes